Personal Information Collection Statement

修改This Personal Information Collection Statement sets out the purposes for which the information provided by you as a User will be used following collection, what you agree with respect to our use of such information and your rights under the Personal Data  (Privacy) Ordinance, Cap 486. This  statement may  change from time to time, so please check back periodically. When you use our services, log in to the Website and use its services, you agree to be bound by this Personal Information Collection Statement in force at that time.

What we collect

We may collect the following information:

   Personal information including name, gender, birthday, job title

   Contact   information   including   email   address,  phone  number,  mailing address

   Demographic  information  such  as  place   of  residence,  preferences   and interests

   Other information relevant to customer surveys and/or offers

So as to provide you with events, promotions, products and/or services. You are not obliged to supply us with the data, but if you do not, we may not be able to provide you with our products and/or services, and the selected services cannot be provided via the Website.

1. What we do with theinformation we gather

We require the information to understand your needs and provide you with a better service, and in particular for the following reasons:

   Providing,  marketing  and  promoting  products,  services,  and  managing, maintaining,   processing,   operating,   improving   and   introducing   these products, services;

   Delivering information to Users that Users may have interest in,  such as banners of targeted promotional events, new products and services and other promotions and marketing materials;

   Processing billing and payments;

   Monitoring use  of the Website to help  facilitate the  development  of our services;

   Compiling aggregate user statistics to analyze usage pattern of the Website;

   Operating  internal  control,  following  up  on  comments  and  enquiries, investigating and handling complaints and disputes, and enforcing terms of use and related legal matters;

   Identifying and verifying the identity/eligibility of Users who use/used the Website, and services provided by us;

   Collecting statistics, conducting research and analysis;

   Contacting  and  communicating  with  Users  in  respect  of  matters  and arrangement related to the use of the Website  and/or the use of services provided by us;

   Providing  Users  with  products  and/or  services  offered  by  us,  and/or the information  and updated information in relation to these products  and/or services;

   Processing,   following   up   and   evaluating   the   provisions   of   services, promotions,  discounts,  special  offers  or  conveniences,  or  applications, requests, registration and reservation of products, services offered by  CITS, or any Third-Party Service/Product Providers.

   Preventing or detecting any illegal or suspicious activity;

   Complying with any law binding on us or for the purposes of any guidelines or codes of practice issued by regulatory or other authorities with which we are reasonably expected to comply; and

   Any other purpose(s) which has been agreed by the user from time to time.

If you are under the age of 18, you must seek your parent or guardian’s consent before providing any personal data to us.

1. Disclosure and transfer of PersonalData

We shall take all practicable steps to ensure the security of your personal data. To facilitate the above purposes, we may disclose or transfer the user’s personal data to  any  of the  following parties  irrespective  of whether  such parties  are located inside or outside Hong Kong, provided that any disclosure or transfer of the  Users’  personal  data  to  another  person  for  direct  marketing  purposes  is subject to the “ Use and Provision of Personal Data for Direct Marketing ” in the next section:

(i) Members and associates of CITS;

(ii) Any  agents,  contractors  and/or third-party  service providers providing us with  services  in  relation  to  administrative,  telecommunications,  information technology, system management, repair and maintenance and/or other services to support the business operation of CITS;

(iii)  Any  person  who  has  a  duty  of  confidentiality  to  us,  including   our accountants, legal advisers or other professional advisers; and

(iv)  Any  regulatory  or  other  authorities  to  whom  we  are  required  to  make disclosure under any law binding on us or upon any request, guidelines or codes we are reasonably expected to comply with.

1. Use or Provision of PersonalData for Direct Marketing

We  are  committed to protecting  all personal  data information to be used  for

internal  purposes  only.  CITS  may  provide  such  information  to  any  agent  or contractor who provides administrative or other services to us. We intend to use your data in direct marketing and we require your consent (which includes an indication of no objection) for that purpose. In this connection, please note that:

(i) the name, contact detail, services preference and interest of you held by us from time to time may be used by us in direct marketing;

(ii) the following classes of services, products and subjects may be marketed

• Hotels&Serviced Apartments
• Food& Beverage
• Travel

(iii) the above services, products and subjects may be provided and solicited by us or any Relevant Person;

If you do not wish us to use your data for the use in direct marketing as described above, you may exercise your opt-out right by notifying us by following the instructions in the section on “Controlling your personal information” below

1. Security

To ensure that your information is secure and to prevent unauthorized access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

1. How weuse cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to help us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes; the data will be removed from the system afterwards.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

1. Links to other websites

The Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

1. Controlling your personalinformation

You may choose to restrict the collection or use of your personal information in the following ways:

   Whenever you are asked to fill in a form on the Website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.

   If you have previously  agreed to us using your personal information  for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@chinatravelgroup.com.

   We will not sell, distribute or lease your personal information to third parties unless it is required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

You may request details of personal information which we hold about you under the Ordinance. If you would like a copy of the information held on you, please write to or email us. Our postal address is 20/F Capital Centre Entre,   151  Gloucester  Road,  WanHai  Hong  Kong.  Our  email  address is info@chinatravelgroup.com.

   If you believe that  any information we are holding on you is incorrect or incomplete, or you would like to delete your personal information, please write  to  or  email  us  as  soon  as  possible.  We  will  promptly  update  the information accordingly.

We may  change this policy from time to time by updating this page without notice. You should check this page from time to time to ensure that you are aware of those changes.

In case of any inconsistency or conflict between the English and versions of other languages, the English version shall prevail.